Reference

Legal Rules for Your Account

Your account terms, privacy controls, cookie choices, and wallet records sit in one legal page so you can check them before you open an account.

Terms of usePrivacy rightsCookie choicesPayment recordsAccount security
Browse Lobby Read FAQ
mars88 Legal Rules for Your Account
LEGAL CONTACTS

How To Reach Legal Support

Legal questions need a clear path, not a public comment thread. Use the contact option that matches your issue, and include your registered phone number, email address, payment rail, and transaction time when the question involves wallet records. Our team answers in English for Indonesia accounts and may ask you to confirm account ownership before sharing account data.

Team online

Live chat for account terms

Use live chat daily from 09:00 to 01:00 WIB when you need help locating the current terms, cookie controls, or account security path. We may move complex legal requests to email for a written trail.

WhatsApp for identity checks

Message our WhatsApp support line during service hours if a legal request requires account ownership confirmation. Have your registered phone number ready; we do not accept screenshots alone as proof of wallet ownership.

Email for written requests

Send privacy, correction, access, or deletion requests to [email protected] with your account email and a short reason. We log the request time and reply with the next verification step.

DATA HANDLING

Account Data, Cookies, and Records

We treat legal handling as an account operation: identify the account, check the request type, confirm ownership, then act within the policy record.

Account ownership checks

Before we change an email, release wallet logs, or answer a privacy request, we match the request against the registered phone number, account email, and recent login pattern. This helps prevent another person from using your details.

Payment record handling

DANA, OVO, GoPay, and QRIS entries are stored as wallet records with timestamps, amounts, account references, and status labels. We use those records for dispute checks, reconciliation, and legal responses tied to your account.

Cookie choices

Cookie settings cover login continuity, language display, fraud checks, and page performance. You can adjust non-essential cookies in the Legal Center, while core security cookies remain active so account access can be verified.

Retention periods

We keep account and wallet records only as long as needed for service operation, dispute handling, security checks, and applicable legal duties. After that period, we delete, mask, or separate data from direct account identity.

Correction requests

If your name, phone number, or email is wrong, use Account, Security, then Profile Details, or contact support. We may ask for a fresh confirmation before updating legal account fields.

Game access records

When legal questions involve Starburst, Live Football Odds, Crash Games, Bingo, or Fish Hunter, we check timestamps, session IDs, and account status. These records help us answer eligibility and dispute questions without guessing.

Questions About Your Legal Rights

Use these answers when you want to know what we collect, how we handle wallet records, and how you can request a change. The answers stay focused on legal rights and account duties, not game tactics or promotions. If your case is account-specific, contact us so we can verify ownership first.

The current terms apply to account creation, login security, wallet records, game access, and support contact. We show them in the Legal Center, and your eligibility to use any service depends on local law.

Yes. Email [email protected] from your registered address and state that you want account data access. We verify ownership first, then prepare the data we can provide under the applicable policy.

Each payment entry is kept with transaction time, amount, status, and account reference. We use those records to answer disputes, confirm wallet history, and support legal requests connected to your account.

Go to Account, Security, then Profile Details, or contact support if the field is locked. We may ask you to confirm your phone number or email before changing legal account data.

You can request deletion by email, but some records may need to stay for dispute handling, security, or legal duties. We explain what can be removed, masked, or retained after ownership is verified.

Cookies help keep your session active, remember privacy choices, detect suspicious access, and measure page performance. You can adjust non-essential choices in the Legal Center from your mobile browser.

Start with live chat or email [email protected] with the game name, time, device, and account email. We check session records for titles such as Starburst or Live Football Odds before replying.

Related Pages

mars88 Indonesia About Us mars88 Casino FAQ Register