Reference

Privacy Policy for your account

Account privacy at mars88 covers the details you give us to open your account, the device checks we run when you log in, and wallet records tied to…

DANA recordsOVO matchingGoPay logsQRIS referencesDevice checks

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What our Privacy Policy covers

mars88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy explains why we collect account data, how we use wallet and game-session records, and what choices you have after registration. We collect only what we need to run login checks, account verification, payment matching, fraud checks, customer service, and legal record keeping where

1
local law permits. Access to any account service depends on local law, so we may ask for identity, location, or payment proof before enabling or restoring an account. DANA, OVO, GoPay and QRIS references are used to match deposits and withdrawals to your wallet, not to
2
read your full app activity. We do not sell your account data. When a vendor helps with hosting, messaging, payment routing, or security checks, we require that vendor to use your data only for the assigned task.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Contact us about your data

Privacy questions should reach the team that can check logs, not a public comment box. Our live chat and WhatsApp desk run daily from 10:00 to 02:00 WIB, while email requests are handled in queue with a written trail. For requests about access, correction, deletion, or a saved-device concern, include your registered phone or email and the last wallet rail you used.

Team online

Live chat

Use live chat for quick privacy questions while logged in. We can confirm where to find Account > Security > Devices, explain a cookie prompt, or tell you which proof is needed before changing account data.

Privacy mailbox

For data access, correction, or deletion, use the privacy mailbox in our footer. We answer with a case number, ask account checks, and keep the thread for audit trail and follow-up.

WhatsApp desk

WhatsApp is for identity check steps, not for sending full documents in a group chat. We may ask you to move sensitive files to the secure upload link from your logged-in account.

DATA HANDLING

How we handle privacy requests

Your privacy controls are built into the account flow, so you do not have to search through game pages to ask for help.

Registration fields

We collect your name, phone, email, login name, password status, and verification result when you open an account. Those fields help us contact you, recover access, and reduce duplicate accounts tied to the same device.

Payment trail

DANA, OVO, GoPay and QRIS records store reference numbers, time stamps, amounts, and wallet matching results. We use them to credit the right balance, investigate mismatches, and answer your privacy request.

Cookie choices

Cookies keep your session active, remember language display, and show whether you accepted the privacy banner. You can clear them in Chrome through Settings > Privacy and security > Delete browsing data.

Device logs

We record IP address, device type, browser, and login time when you access your account. In Account > Security > Devices, you can check recent sessions and ask us to remove stale entries.

Game-session data

When you open Starburst, Fish Hunter, Crash Games, or Live Football Odds, we may store session time, stake record, round identifier, and balance change. That record helps resolve account and privacy disputes.

Retention choices

We keep records only as long as needed for account service, payment reconciliation, security checks, tax or legal duties, and dispute handling. Deletion requests are assessed after we verify account ownership.

Privacy questions before you join

Before you join, you deserve to know what happens to your data after the registration form, first login, and first wallet action. These answers explain the privacy steps we apply across mobile and computer sessions. If your case involves access rights or eligibility, the final handling depends on local law. Use the contact paths above when you need a dated response from us rather than a quick chat reply.

We ask for details needed to create and protect your account: login name, password, phone or email, verification status, device record, and wallet references. Extra proof may be requested before sensitive changes.

DANA, OVO, GoPay and QRIS entries show reference number, time, amount, and match status in our wallet logs. We use those records to confirm account balance and answer transaction privacy questions.

Yes. Contact us through live chat or the privacy mailbox, then pass the account check with your registered phone, email, or one-time code. We update confirmed errors and note when the change was made.

Open Account > Security > Devices to see recent sessions. If you do not recognise a phone, browser, or IP location, message us immediately so we can lock access and document the privacy case.

We use cookies for sign-in, language display, payment-session continuity, banner consent, and basic site measurement. You can clear them through your browser; doing so may require a fresh login check.

Email the privacy mailbox in our footer with your registered phone or email and a short request. We verify ownership, collect relevant records, and reply with the next step and expected handling time.

We retain account, wallet, cookie consent, and security logs for the period needed to run the account, settle disputes, meet legal duties, and prevent misuse. After that, records are deleted or anonymised.

Privacy Policy for your account

Contact us about your data

Live chat

Privacy mailbox

WhatsApp desk

How we handle privacy requests

Registration fields

Payment trail

Cookie choices

Device logs

Game-session data

Retention choices

Privacy questions before you join

01 What data do you ask for when I open an account?

02 How do DANA, OVO, GoPay and QRIS records appear?

03 Can I change incorrect profile data?

04 Can I remove a saved device from my account?

05 What cookies do you place on my device?

06 How do I ask for a copy of my data?

07 How long do you keep closed account records?

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